Subo the Survey Bot

Subo the Survey Bot

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Ratings, scales, NPS and rankings, answered inside Discord
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Ratings, scales, NPS and rankings, answered inside Discord

Most survey tools ask you to send your community somewhere else. You post a link, they leave the channel, and you find out how many of them actually clicked. Subo asks the question where the conversation already is: as a friendly chat in Discord, one question at a time, with buttons instead of a form.

 

Subo now covers four new question types:

  • Rating. Two to ten points, drawn as stars, plain numbers or your own emoji set. A member taps once, you get the results as numbers.

  • Opinion Scale. Agreement, satisfaction, likelihood, importance or frequency, with a word on every point. Five presets ship translated, so applying one writes the labels for you. That covers Likert items, and the seven point version renders as a dropdown so it stays readable on a phone.

  • NPS. The standard recommendation question, locked to 0 to 10, with the standard anchors rendered in each respondent's own language.

  • Ranking. No dragging. Members tap items in the order they want them, the ranks appear on the buttons, and it works on a phone, which drag and drop rankings never really have.

The part that matters after the survey closes: every one of these stores the number the member picked, not an option label. So a question comes back as an average with a distribution behind it, a ranking comes back as an average rank and a first choice count, and any of it can drive skip logic. Ask for a satisfaction score and follow up only with the people who gave you a 6 or less.

All four are on every plan, including free. If you would rather start from something that already works, the template library has ready made surveys built on them, including CSAT, customer effort and a ranking template you can clone in a click.

Add Subo, or read how the question types work, at subo.gg.