Soundly™ Support
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Official Soundly support server. Discord music bot supporting Spotify, Apple Music, YouTube and More! Clear playback, no premium walls.
Get help.
Stay in the loop.
Stay in the loop.
Official Soundly support server. Report bugs, share feedback, ask questions, and catch announcements. Soundly is a Discord music bot for Spotify, Apple Music, YouTube and more. Clear playback, free to use.
Join the serverAdd SoundlyWhat this server is for
Get unstuck
Questions about setup, commands, playback, or permissions? Ask here and get help from the team and community.
Report issues
Something broken or acting weird? File it with details so we can reproduce, track, and fix it faster.
Shape the bot
Feature ideas, UX nits, and wishlist items all land here. Tell us what would make Soundly better for your server.
Premium help
Billing questions, moving premium to another server, or a perk not working? Premium members get their own support channels.
Stay current
Announcements, changelog notes, and status updates so you know what shipped and what is coming next.
The bot this server supports
Paste a Spotify, Apple Music, YouTube Music, Deezer, Tidal, or SoundCloud link: tracks, albums, playlists, or search. Clear playback and queues that get out of the way.
Any link works
Tracks, albums, and playlists from Spotify, Apple Music, YouTube Music, Deezer, Tidal, or SoundCloud, or just search a title.
Playlists that stick around
Save a queue once, invite friends to edit it, and play it again in any server.
Endless radio
Start a station with /radio and take requests from the room, with no queue to babysit.
Never goes quiet
Keep listening when the queue ends, stay parked in voice around the clock, or tweak filters like bass, nightcore, and 8D.
DJ roles & dashboard
Set DJ roles and lock channels with /setup, or open the dashboard to tune skips, crossfade, and the now playing layout from the web.
Red & Yellow
Need more than one bot in a server? Invite Soundly Red or Yellow alongside the main bot.
Try Soundly
Add Soundly, join a voice channel, and run /play. Stuck? Hop into support and ask.
Open a ticket or post
Use the support channels for help and bugs, share ideas in feedback, and follow announcements to stay up to date.
Frequently asked questions
The official Soundly support server. Come for help, bug reports, feedback, and product updates. Soundly itself is a Discord music bot you can add to your own server.
Join this server and use the support or bug channels. Include what you tried, your server ID if relevant, and screenshots or error text when you can. That helps us fix things faster.
Follow the announcement channels here for releases, incident notes, and important changes. You can also check the status page for live shard health.
Yes, Soundly is free to use. Premium is an optional subscription for servers you manage: Bronze, Silver or Gold from $2.99 a month, covering 1, 3 or 5 servers, with the first 7 days free for new subscribers. Invite Red or Yellow if you need extra instances in the same server.
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