Tickets
Explore Discord Bot Commands for Tickets
Discover all available commands for Tickets and how to use them. Each command includes a short description so you can quickly find what you need.
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All commands
/ add
Add a user to this ticket
/ blacklist
Get a link to manage your ticket blacklist on the dashboard
/ bug-report
Report a bug in the ticket bot itself to the developers (staff/admin only)
/ check-permissions
Check what permissions I'm missing in this server, or in one channel/category
/ claim
Claim the current ticket as a support member
/ close
Close the current ticket and deliver the transcript to its creator
/ closerequest
Ask the ticket's opener to approve closing it — they Accept or Deny (staff only)
/ create-form
Get a link to build a reusable question form on the dashboard
/ create-ticket
Open a support ticket
/ faq
Look up an answer from this server's FAQ
/ faqs
Get a link to manage your server's FAQ on the dashboard
/ guided-setup
Get a link to build your ticket system step by step on the dashboard
/ help
Explains how tickets work here and what you can do
/ language
Set the language I use in this server
/ link-steam
Link your Steam account so servers that use Steam can recognise you
/ list
List all your currently open tickets
/ mute-perm-alerts
Stop getting DMs when the bot loses a permission it needs
/ mute-ticket-dms
Stop getting a DM when your tickets are closed
/ panels
Jump straight to your most active ticket panels on the dashboard
/ premium
Check this server's premium status, or unlock premium
/ priority
Set this ticket's priority — Low, Medium, High or Urgent (premium)
/ purge
Bulk-close open tickets in this server that have gone inactive (staff/admin only)
/ quicksetup
Set up a complete ticket system instantly, with sensible defaults
/ redeem
Apply your banked vote rewards as Premium for this server
/ remove-user
Remove a user from this ticket
/ rename
Rename this ticket's channel or thread
/ settings
Get a link to manage this server's ticket settings on the dashboard
/ subscriptions
See the premium status of all servers you administer
/ support
Get help — join our support server and open the docs
/ tag
Post a canned reply into this ticket
/ team
Get a link to manage your support teams on the dashboard
/ transfer-claim
Transfer this ticket's claim to another support member
/ transfer-ticket
Move this open ticket to a different panel (re-triage) — support staff only
/ unclaim
Release your claim on the current ticket so another support member can take it
/ unmute-perm-alerts
Get DMs again when the bot loses a permission it needs
/ unmute-ticket-dms
Get a DM again when your tickets are closed
/ vote
Support the bot with a free vote on top.gg