TicketDesk

TicketDesk

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Explore Discord Bot Commands for TicketDesk

Discover all available commands for TicketDesk and how to use them. Each command includes a short description so you can quickly find what you need.

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All commands

/ close-ticket

Closes a ticket: saves a transcript, records the resolution, asks the customer to rate it.

/ ticketdesk-customize

Customize an existing panel's title, description, and color — free, no premium needed.

/ ticketdesk-help

Lists every TicketDesk command and what it does.

/ ticketdesk-panel-add

Adds a new ticket panel — free, unlimited, unlike Ticket Tool's paid tiers.

/ ticketdesk-premium

Toggle premium (priority tickets + analytics) for this server. Developer-only.

/ ticketdesk-setup

One-time setup: creates the ticket category and a first panel.

/ ticketdesk-stats

Ticket volume, response/resolution time, and satisfaction — premium feature.

/ ticketdesk-transcripts

Sets where closed-ticket transcripts get posted. Optional — always saved locally too.