Modern Tickets
Explore Discord Bot Commands for Modern Tickets
Discover all available commands for Modern Tickets and how to use them. Each command includes a short description so you can quickly find what you need.
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All commands
/ anonymity
Who may open a ticket here without their name
/ blacklist
Block members from opening tickets in this server
/ cancel
Cancel the ticket panel you have open
/ claim
Claim the ticket of this thread
/ close
Close this ticket
/ closerequest
Ask the requester whether the ticket can be closed
/ config
Export this server's ticket configuration, or import one into it
/ contact
Open a ticket with a member and send them the first message
/ diagnose
Check my permissions, forum tags and runtime probes for this server
/ edit
Edit one of your relayed messages (both copies)
/ feedback
Send feedback about this bot straight to the developer
/ forget
Erase a member's message contents, ticket descriptions and transcripts here (counts stay)
/ help
How tickets work here and which commands exist
/ identity
Choose how the requester sees your replies in this ticket
/ info
Post or refresh the "how to open a ticket" message
/ move
Move this ticket to another category of the same forum
/ new
Open a ticket panel in your DMs
/ note
Leave an internal note on this ticket (never shown to the requester)
/ priority
Set the priority of this ticket
/ rename
Rename the forum post of this ticket
/ reopen
Reopen a closed ticket
/ retract
Retract one of your relayed messages
/ settings
Open the settings dashboard (only you can see it)
/ setup
Open the setup guide: resume where you left off, restart, or repair the forum
/ stats
Ticket statistics for you or another member
/ switch
Choose which of your open tickets your next message goes to
/ ticket
Look up a ticket or a member (team members only)
/ tickets
List tickets: yours here in our DMs, the team queue inside a server
/ transcript
Get the transcript of a closed ticket
/ transfer
Hand this ticket to another team member
/ unclaim
Put the ticket of this thread back into the queue
/ vote
Vote for the bot on top.gg - as a thank-you, its server profile is yours for 2 days