✨ Advanced Free Tickets, Dashboard, Modals, Dropdowns, Faqs, Transcripts, Staff Tools, Easy Setup, Statistics, Feedback, and Much More!
Create a support system that fits your community, help staff stay on top of requests, and give members a smoother support experience.
🎟️ Tickets — Create multiple panels with custom buttons, dropdowns, categories, staff roles, and automatic ticket numbering. 📝 Forms & Uploads — Ask questions before opening tickets, collect files, images, and videos, or send submissions directly to a channel. 📄 Transcripts — Save conversations with hosted links. Search transcripts by user, date, reason, or staff member, and recover expired copies when a source is available. 🌐 Web Dashboard — Manage panels, settings, tickets, transcripts, and staff activity from one place. Supports English, Arabic, light mode, dark mode, and mobile. 👥 Staff Tools — Claim, unclaim, close, delete, rename, and move tickets with configurable support roles and destinations. ⚙️ Setup & Automation — Automatic setup, inactivity closing, open-ticket limits, blacklist roles, and customizable ticket messages. ❓ FAQs — Add common questions and answers to your ticket panel so members can find help before opening a ticket. ⭐ Feedback & Statistics — Collect ratings, review staff feedback, and track ticket activity, claims, and response times. 📋 Logs & Audit History — Record ticket actions and see who changed dashboard settings, when, and what changed. 🏷️ Role Selection — Let members choose from approved community roles through custom forms. 📡 Service Status — Check website and bot uptime, service health, and recorded outage times. ✨ Custom Bots — Join the interest list for ProTickete features with your own bot name, avatar, and hosting. The regular ProTickete ticket system is free. Custom bot hosting is a separate offer. Add ProTickete today and make support easier for everyone.
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