Ticky

Ticky

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An AI Discord ticket bot that automatically answers tickets and hands off to your staff when needed!


Meet Ticky

Let Ticky answer the repeat questions & mundane support you always receive.

Ticky answers your members' questions from your own knowledge base, asks a follow-up when something's unclear, and hands the ticket to your team — full conversation attached — when a human is genuinely needed.

What it does

🧠 Answers from your knowledge base — grounded in what your server or service actually does, not generic AI filler. 💬 Asks before it assumes — a clarifying question first, the way a good support rep would. 🙋 Hands off cleanly — anything it can't answer reaches your team with full context, instead of a guess or a promise it can't keep. 🗂️ Routes to the right team — Support, Billing, Reports, or any team you create. 📝 Saves every transcript — nothing gets lost, nothing gets re-explained. 🎨 Your bot, your brand — on paid plans, run Ticky under your own bot's name and avatar.

Live in minutes

  1. Add to Server
  2. Visit the Dashboard & Let Ticky learn from your server
  3. Take real tickets the same day

Free to start, with paid plans for servers that need more capacity. No migration, no config files — connect it and go.

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