SUPREO — the support desk for your Discord server

SUPREO turns your server into a proper support desk and keeps the front door safe. Everything is set up from a web dashboard at supreo.xyz: no config commands to memorise, and changes reach the bot instantly.

🎫 Tickets your staff will enjoy

• Panels & categories: a dropdown panel where each category has its own staff roles and channel category.
• Pre-ticket forms: up to five questions per category, so staff start with the answers.
• Ticket members (new): add other people to a ticket. They see the channel and get the transcript too.
• Canned responses with autocomplete, and private staff notes the member never sees.
• Claiming, priorities, tags, reopening, ticket numbering, satisfaction ratings, transcripts and webhook logs.
• Support hours per server or per panel, in any time zone, with breaks and closed dates.
• Auto-close for inactive tickets, with a reminder first.
• Analytics: response times, backlog, satisfaction and a staff leaderboard.
• DM tickets: members message your bot, and staff answer from a private channel, optionally in a separate support server.

🖼️ Scam-picture filter (new)

Hacked accounts post the same scam picture everywhere: fake crypto withdrawals, fake giveaways, casino promo codes. SUPREO recognises known scam pictures and their edited copies, removes them in every channel, and acts on the account. A picture flooded into several channels at once is caught even if nobody has seen it before. On by default, on every plan.

🛡️ Honeypot

A bait channel members are told never to write in. Spam bots and hacked accounts post everywhere they can, so their first message there gives them away and SUPREO removes them, with a DM explaining why.

🔐 Member verification

New members press Verify: one click, a captcha inside Discord, or a web check. Stricter checks apply to young or avatar-less accounts. Includes alt detection, country and Tor blocks, appeals reviewed by staff, and rejoining members are remembered.

👋 Welcome & server stats

Welcome cards with a generated image, auto roles on join, and locked stat channels showing your member count and more.

🌍 Also

• Bot text in English, French, Spanish and Italian.
• Custom messages, embed colours, an audit log of every change.
• Whitelabel: run SUPREO under your own bot's name and avatar.

💸 Pricing

Free covers real servers: 5 panels, 5 categories, forms, canned responses, ratings, ticket members, welcome cards, verification, the honeypot and the scam-picture filter. Premium (€2.48/month) unlocks unlimited panels, attachments, searchable history, support hours, auto-close, team analytics and reading the text inside pictures. Your own branded bot is +€2.89/month.

Get started: invite the bot, type /setup, open the dashboard. Two minutes. 🔗 supreo.xyz · Support server on the dashboard

🔗 Links

• Dashboard: supreo.xyz
• Support server: discord.gg/v6kN4pThrj — the fastest way to get help, report a bug, or ask for a feature
• Setup guide: supreo.xyz/guides/how-to-set-up-a-discord-ticket-bot
• Terms: supreo.xyz/terms · Privacy: supreo.xyz/privacy

Built and maintained in the EU, GDPR-friendly, and actively developed — if something's missing, come and tell us in the support server. We ship fast.