TicketDesk

TicketDesk is a free, full-featured ticket and support bot built to fix the one thing most other ticket bots get wrong: paywalling the basics. Every server gets unlimited support panels, free panel customization (title, description, and color), no ticket caps, and a full transcript saved on every closed ticket, none of it locked behind payment.

The first staff member to reply to a ticket is automatically assigned, no manual claim button needed. When a ticket closes, the customer gets a one-tap satisfaction rating request so you can see how support is actually going.

An optional $4.99/mo tier adds priority escalation tickets and analytics (response time, resolution time, satisfaction averages) for servers that want it, but the core ticket system never requires payment.

Run /ticketdesk-setup once to create your category and first panel, then /ticketdesk-panel-add any time you want another one, free.